FAQs

Q: What destinations does Renai Safaris cover in East Africa?

A: Renai Safaris specializes in tours to Uganda, Kenya, Tanzania, and Rwanda.

Q: What types of tours does Renai Safaris offer?

A: We offer a wide range of tours, including wildlife safaris, gorilla trekking expeditions, cultural tours, adventure activities, and tailor-made itineraries to suit your preferences.

Q: How can I book a tour with Renai Safaris?

A: To book a tour with us, you can visit our website and fill out the booking form, or you can contact our customer service team via email or phone. We will guide you through the booking process and assist you with any questions you may have.

Q: Are the tours customizable?

A: Yes, our tours are highly customizable. We understand that each traveler has unique preferences, and we can tailor the itinerary to accommodate your specific interests, budget, and duration of stay.

Q: What is the best time to visit East Africa?

A: The best time to visit East Africa depends on your interests and the specific countries you plan to visit. Generally, East Africa experiences two main seasons: dry and wet. The dry season, which offers better wildlife viewing opportunities, typically occurs from June to October and December to February. However, some regions have different weather patterns, so it’s advisable to check the specific destination’s climate before planning your trip.

Q: Is it safe to travel to East Africa?

A: East Africa is generally a safe destination for travelers. However, like any other travel destination, it’s essential to take necessary precautions and follow the advice of local authorities and your tour guide. Renai Safaris prioritizes the safety and security of our clients and ensures that all our tours adhere to strict safety standards.

Q: What type of accommodations can I expect during the tours?

A: Renai Safaris offers a variety of accommodations, including luxury lodges, tented camps, hotels, and budget-friendly options. The type of accommodation depends on your preferences and budget. We work with reputable establishments that provide comfortable and safe accommodations, offering an authentic experience of East Africa.

Q: Do I need a visa to enter East Africa?

A: Visa requirements vary depending on your nationality and the country you plan to visit. It’s important to check the visa requirements well in advance of your trip. Renai Safaris can assist you with the necessary information and provide guidance on visa applications.

Q: What is the policy for cancellations and refunds?

A: Our cancellation and refund policy may vary depending on the type of tour and the specific terms and conditions associated with it. We recommend reviewing our cancellation policy or contacting our customer service team for detailed information.

Q: What should I pack for my trip to East Africa?

A: It’s important to pack lightweight, comfortable clothing suitable for warm weather, as well as some warmer layers for cooler evenings and early mornings. Don’t forget essentials like sunblock, insect repellent, a hat, and sturdy walking shoes. For gorilla trekking, it’s recommended to have long-sleeved shirts, long pants, and good walking shoes. We provide a comprehensive packing list to our clients upon booking.